Flat Water Solutions. LLC

Privacy Policy

Flat Water Solutions, LLC is a cash grain marketing advisory company dedicated to helping our clients strategize and execute a cash grain marketing plan and the many different decisions involved in completing a cash grain transaction.  We aim to help producers manage their price risk using the tools available to them in their respective cash markets.

At Flat Water Solutions, LLC (“FWS”) we value our customers, and maintaining customer trust and confidence is our highest priority. While it is necessary that we obtain accurate and current information about our customers in order to provide the highest level of customer service, we are dedicated to protecting the privacy and confidentiality of our customer’s information.

FWS will never sell your personal information to anyone. We will not use or distribute your personal information in any way without prior notification to you. We promise that we will uphold the privacy policies and procedures as set forth below.

Information we collect about our Customers

  • FWS will not sell personal information regarding our current or former customers.
  • The personal information we collect from you comes from information you supply to us in account opening applications (whether written or electronic), or in other forms you may provide to us. This information may include your name, address, social security number or tax identification number, and financial information about you.
  • Information regarding your transactions with us including your Cash Trading history at FWS, your history of meeting margin calls or your use of the various services and products that we provide.
  • Information about your credit history and information we may receive from your introducing broker or associated person and other consumer reporting agencies.
  • “Cookies” are small text files consisting of encrypted information assigned to a computer’s browser. Cookies do not collect or transmit your personal information. For users of the non-public areas of our website or electronic  platforms that require a User ID or password, FWS may use cookies to identify you so that you do not have to input your password multiple times as you navigate our site. FWS may also use cookies for administrative purposes, such as to maintain security on our site.

Information we may share about our Customers

  • FWS will not sell personal information regarding our current or former customers.
  • FWS may share personal information about our current and former customers with our affiliated companies and service providers around the world. (FWS affiliated companies include our subsidiaries and our guaranteed introducing brokers.) In either case, your personal information will remain subject to the strictest confidentiality protections.
  • To the extent that we may engage unaffiliated companies to assist in providing services on our web site, such providers will be subject to stringent contractual requirements to maintain the confidentiality of any personal information they may obtain in connection with the performance of their services for us. We will make every effort to make sure that they receive the minimum amount of personal information necessary and will be allowed to retain that information only for as long as necessary in order to provide such services. Such service providers will only be allowed to use personal information in the course of providing services to FWS and only for the purposes that we authorize.

Information we may disclose

  • We may disclose information about current or former customers in order to cooperate with legal or regulatory authorities or pursuant to a court order or subpoena.
  • We may also disclose personal information as necessary to perform credit checks, collect debts, enforce our legal rights or otherwise protect our interests and property.


  • FWS is committed to protection of your personal information and to protecting your privacy.
  • Only authorized FWS employees or agents will have access to your personal information. All of our employees, affiliates and service providers are held to the highest standards of privacy and security.
  • If this privacy policy changes you will be notified through the FWS web site or in other appropriate ways.      If you have questions relating to this policy, please contact your FWS representative.

If you’d like to ask questions, pick our brain, or visit with us directly to learn more, please contact us.

If you are interested in learning more about our service offerings, head over to services for a high level description.