To Opt-In to Text Messaging Services delivered by Flat Water Solutions, LLC you must be a current client.
For existing clients who are not already opted-in, you may Opt-In…
- by calling 308-455-8303
- OR, emailing rwall@goflatwater.com
For existing clients who wish to Opt-Out…
- Text STOP to 308-455-8303
- Call 308-455-8303
- Email rwall@goflatwater.com
Flat Water Solutions, LLC Messaging Terms and Conditions
Effective Date: January 2025
By opting in to receive SMS messages from Flat Water Solutions, LLC (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Flat Water Solutions, LLC for general two-way communication.
Message Frequency
While messaging frequency varies, you will likely receive 5-10 messages per week, but we provide no guarantee on the actual frequency of messages. In our view, it is just as likely that you will receive zero messages per week as you receive 10. Much of how we determine how many messages you will receive is dictated by YOUR preferred communication method(s). We reserve the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Flat Water Solutions, LLC and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Messaging Privacy Policy https://goflatwater.com/flat-water-soltuions-llc-contact-us/text-messaging-terms/.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you, calling us at 308-455-8303, or emailing rwall@goflatwater.com.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at 308-455-8303.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Flat Water Solutions, LLC Messaging Privacy Policy
Effective Date: January 2025
Flat Water Solutions, LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
How We Collect Your Information
We collect your information directly from you through either verbal or written instructions. You must provide a mobile phone number when completing the account application process in order for us to add you to our text messaging list.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- To streamline our business communications
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms https://goflatwater.com/flat-water-soltuions-llc-contact-us/text-messaging-terms/ for additional information about the opt-out process. You may also opt-out via verbal or written instructions.
To Whom We Disclose Your Information
We may disclose your information in the event of any merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims; among other reasons to disclaim which cannot be fully defined.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to 308-455-8303. You may also contact us directly at 308-455-8303 or by emailing rwall@goflatwater.com.